Hospital death probe woman named

16 July 2011 Last updated at 16:01 GMT Tracey Arden's brother Gary said news of the investigation was a shock

A 44-year-old grandmother has been named as one of three patients whose deaths at a Stockport hospital are being investigated by police.

Tracey Arden, from Stockport, and two men, aged 71 and 84, died following the deliberate contamination of saline solution at Stepping Hill Hospital.

Police were alerted when insulin was discovered in a batch of 36 saline ampoules that had been tampered with.

Detectives said the deaths were being treated as unexplained.

Officers are awaiting the results of post-mortem examinations.

Eleven patients who survived the effects of the medication are to be interviewed by police.

Concerns were raised on Tuesday when an experienced nurse at the hospital reported a higher than normal number of patients with low blood sugar levels on her ward.

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We have someone deliberately contaminating saline in the one place that people should feel they are being most cared for”

End Quote Assistant Chief Constable Terry Sweeney Insulin was subsequently found in a batch of 36 saline ampoules in a hospital storeroom.

Multiple sclerosis patient Ms Arden, a mother-of-two and grandmother, died on 7 July.

Her parents, Keith and June, visited her on that afternoon but were later called by hospital staff and told she had "taken a turn for the worse".

By the time they arrived back at Stepping Hill their daughter had died.

Ms Arden's funeral has been delayed while police investigate.

Her brother, Gary Arden, said news of the investigation was a shock as the family had initially been told she had died from a lung and chest infection related to her multiple sclerosis.

The contamination of the saline was not restricted to a single ward, the hospital said

"We accepted that as a family, that her time had come and that was the cause," he said.

"At this point in time my hope for me and my family is that the investigation takes its due course and we find that Tracey has nothing to do with this. "

The two male victims died this week. The 71-year-old man is believed to have been terminally ill while the nature of the 84-year-old man's illness has not been disclosed.

Greater Manchester Police said it was focusing its investigation from 7 July onwards but would review previous deaths at the hospital if new information came to light.

Increased security measures have been put in place at the hospital to protect patients currently receiving treatment there.

Anyone entering may now be searched and police are interviewing staff and visitors.

Chris Burke, Stockport NHS Foundation Trust's chief executive, said: "We have increased security both in terms of access to the hospital and access to medicines and already replaced all saline ampoules across the hospital.

"We are doing all we can to protect our patients and ensure their safety while under our care."

Assistant Chief Constable Terry Sweeney, of Greater Manchester Police, said: "We have someone deliberately contaminating saline in the one place that people should feel they are being most cared for.

"I want to reassure everyone connected to the hospital - staff, patients, visitors and the wider community - that we are determined to prevent further harm and to bring the offender to justice."

Mr Sweeney said police were still waiting to find out if the contamination of the saline "contributed to the deaths of these three people".

Mark Hunter, MP for Cheadle, said: "This is obviously a very serious matter, I have to say I think the hospital have acted entirely responsibly, acted very promptly calling the police in as soon as they knew there was a problem."

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Hospital sorry for OAP tambourine

21 June 2011 Last updated at 12:30 GMT Tambourine used in the day room of the west wing at Cardiff Royal Infirmary A hospital has apologised for asking elderly patients to attract nurses' attention with a tambourine.

Patients had to use the instrument in Cardiff Royal Infirmary's West Wing day room where there is no alarm system.

Wales' older people's commissioner Ruth Marks said it did "not afford any patient dignity and respect, let alone safety".

Health officials admitted it was inappropriate and said a bell will be used.

Ms Marks said a system where patients could easily call for help was needed.

"Whatever system is in place, it is vital that these areas are checked regularly by staff. If there was an emergency, there may be no opportunity to call for help."

"Resources may be limited, but installing a system so people can easily call for help whilst in hospital must be a priority."

Steve Allen, chief officer of Cardiff and Vale of Glamorgan Community Health Council, also called the tambourine "totally inappropriate and totally unacceptable."

"Patients should never have to use a tambourine. I also understand anecdotally that maracas were used which was unacceptable," he said.

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The care and dignity of all our patients is vitally important to everyone at the health board ”

End Quote Ruth Walker Cardiff and Vale UHB One relative of a patient said the use of the tambourine was "ridiculous".

"These people are pensioners, not members of the Monkees or Mick Jagger.

"Where is the dignity in asking old and frail people to bash on a tambourine if they are in trouble? It makes the NHS look like a laughing stock," he said.

Another relative said was shocked when his 90-year-old mother told him about the tambourine alarm.

"I thought she was joking about the tambourine but I went to the day room and there it was. I even took a photograph of it to prove it," he said.

"I gave the tambourine a good hard shaking - but after 16 minutes I gave up as no-one responded."

Patients using the West Wing will be accompanied by staff till a new system is introduced

Ruth Walker, executive director of nursing at Cardiff and Vale University Health Board, said the board took action as soon as the matter was brought to their attention.

"It appears that well-meaning staff have looked for ways to allow patients to make better use of the day room as part of their recovery and provide a way of calling for help when physio or other staff are not nearby.

She said a hand bell had previously been provided but was too heavy and cumbersome for frailer patients and staff looked for an alternative.

"Sadly the solution, while well intentioned, was not appropriate," she said.

"A lightweight hand bell will now be sourced as a matter of urgency and patients will be accompanied while using the day room in the meantime.

"The care and dignity of all our patients is vitally important to everyone at the health board and we sincerely apologise for any distress this has caused and are happy to meet with the family in question to discuss their concerns," she added.

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