Pledge as cruise firm halts trade

16 July 2011 Last updated at 10:44 GMT Gill's Cruise Centre's premises in Cardiff Thousands of people booked onto cruises have been told they will still be able to go on holiday after a Cardiff-based travel company stopped trading.

Gill's Cruise Centre took bookings for operators including P&O, Cunard and Royal Caribbean.

Travel association Abta says it has withdrawn the firm's membership due to "a financial failure".

Gill's could not be contacted for comment and its website said it could not accept new booking queries.

Customer Brian Jenkins said he had visited the company's shop in Cardiff on Friday after hearing they were facing potential financial problems.

The company, which has two premises in Cardiff and one in London, was established in 1957

Mr Jenkins said he was hopeful that the trip he had booked for his wife and himself to the Norwegian fjords will still be going ahead.

"I'm going to ring P&O to clarify there are no problems as soon as I get home," he added.

Abta, which represents travel companies, said any cruise booked through Gill's would be honoured and was fully financially protected.

Customers were advised that they could expect to hear from their cruise line. Any who wanted to contact their cruise line could do so by using details on their confirmation invoice.

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Gill's is the most recent in a long list of travel companies that have suffered as a result of the economic downturn”

End Quote Rochelle Turner Which? Travel It said people who may have booked their flight and cruise directly with Gill's under their Air Travel Organisers' Licensing (Atol) licence should contact the Civil Aviation Authority.

If the cruise and flight have been booked with different suppliers they were advised to contact the cruise company.

A message on Gill's website said it regretted that it was unable to accept new booking inquiries.

It added: "Our existing clients with queries should telephone our client service department on 0845 460 6094."

The company is described on its website as "family-owned and established in 1957".

Booking advice

It has a sales office in Paddington Central, London, while in Cardiff it has a client services team based at Llanishen and a retail centre in Rhiwbina.

One company no longer working with Gill's is Carnival UK, which includes P&O Cruises, Cunard, Princess Cruises and Seabourn Cruises.

Carnival UK's sales and customer services director Giles Hawke said his company severed the agency relationship with Gill's earlier in the week week because of increasing concerns about its financial position.

He added that if customers had booked a Carnival cruise with Gill's their holiday was safe.

Rochelle Turner, head of research for Which? Travel, said the travel industry had been through some turbulent times over the past two years.

"Gill's is the most recent in a long list of travel companies that have suffered as a result of the economic downturn," she said.

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Rag Trade star Miriam Karlin dies

3 June 2011 Last updated at 12:54 GMT London-born Karlin was a committed political activist Actress Miriam Karlin, known to many for her role as shop steward Paddy in TV sitcom The Rag Trade, has died in London aged 85.

The actress, who became an OBE in 1975, had cancer and died in hospital.

Born Miriam Samuels in 1925, Karlin was one of Malcolm McDowell's victims in A Clockwork Orange and also had roles in The Entertainer and Room at the Top.

Sir Antony Sher, one of her former co-stars, paid tribute to her as "a great actress [and] a great lady".

Working with Karlin on the play Torch Song Trilogy had been "one of the most enjoyable experiences of my career," he said.

"She gave a tremendous performance as the Jewish mother, full of power and anger, but there was always a twinkle in her eye."

Screen demise

Raised as an orthodox Jew in London, Karlin was a staunch political activist and an active member of actors' union Equity.

She had been a patron of Dignity in Dying, a body that campaigns for a change to the laws on assisted dying.

The Hampstead-born actress - who lost some family members in Auschwitz - trained at Rada and performed for troops with the Entertainments National Service Association (Ensa).

Karlin played shop steward Polly in both incarnations of The Rag Trade

Her stage work included engagements with the Royal Shakespeare Company. She also became the first woman to play the traditionally male lead in Harold Pinter's The Caretaker.

The actress frequently played formidable Jewish matriarchs, among them Golde in the original West End production of Fiddler on the Roof.

Karlin appeared as Polly - known for calling "Everybody out!" at regular intervals - in the original 1960s version of The Rag Trade.

She would later reprise her role when the show was revived by ITV in the 1970s.

It was her startling demise in A Clockwork Orange, though, for which some film fans will remember her best.

As the so-called "Cat Lady", she was beaten to death with a phallic-looking sculpture in Stanley Kubrick's controversial take on Anthony Burgess's novel.

West End theatre producer David Pugh was a friend of Karlin's and remembered her as "a wonderful woman."

Equity spokesman Martin Brown has also paid tribute, remembering her in The Stage as "an absolutely indefatigable campaigner and a marvellous friend".

In a statement, Lord and Baroness Kinnock said the actress had been "superbly talented in roles of every kind".

"Mim was easy to love, an infectious friend, a true comrade and a sparkling spirit."

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